Telltale Air

How it works

From sensor to solved

Equipment-side sensing + predictive ML + contractor dispatch.

Step 1

Sensor installation

A partnered contractor installs off-the-shelf sensors on your HVAC equipment: supply/return air temperature sensors, CT clamps for compressor and blower current, a humidity sensor, and (commercial tier) refrigerant-line temperature and pressure probes. A cellular or Wi-Fi gateway streams data to the cloud every 60 seconds.

Target install time: under 90 minutes for residential, 2–4 hours for commercial.

Sensors we monitor

  • Supply air temperature
  • Return air temperature
  • Compressor current draw (amps)
  • Blower current draw (amps)
  • Indoor humidity (%)
  • Refrigerant-line temperature (commercial)
  • Refrigerant pressure (commercial)
  • Outdoor temperature reference

Alerting progression

  1. Phase 1 — Rule-based (launch)

    Thresholds on current draw, temperature split, runtime, short-cycling. High precision, conservative.

  2. Phase 2 — Anomaly detection (months 3–9)

    Per-system baselines using z-score on residuals. Catches slow degradation that rules miss.

  3. Phase 3 — Predictive ML (months 9–18)

    Supervised models forecasting time-to-failure for specific failure modes.

Step 2

Learning your system

After ~30 days of data, the platform has learned your system's normal pattern — runtime cycles, temperature deltas, current draw at various outdoor temperatures. Each system gets its own baseline; we don't compare you to a generic average.

Rule-based alerts fire from day one. Anomaly detection kicks in once baselines are established. Predictive models arrive as labeled data accumulates.

Step 3

Alert & dispatch

When an alert crosses a confidence threshold, you get a push notification with the predicted failure mode, estimated cost to ignore, and a one-tap option to schedule a visit from your contractor.

The contractor receives the diagnostic data with the dispatch ticket — not just "customer says it's warm." This means faster, cheaper visits and fewer "couldn't find anything wrong" calls.

Example alert

Compressor current anomaly

Your compressor is drawing 18% more current than baseline. Likely cause: low refrigerant or fouled coil.

Estimated cost to ignore: $42/month in extra energy. High risk of compressor failure within 60 days.

Schedule visit from Acme HVAC

What you see each month

  • kWh estimated vs. baseline
  • Dollars saved vs. pre-monitoring
  • CO2 avoided
  • Alerts triggered & resolved
  • Contractor visits & outcomes
  • Annual summary for tax/ESG (commercial)

Step 4

Energy savings report

Monitoring pays for itself in lower utility bills, not just avoided breakdowns. A system losing refrigerant or with a fouled coil can consume 20–40% more energy for months before failing. We quantify that.

Monthly reports show estimated kWh, comparison to your baseline, dollars saved, and CO2 avoided. Residential customers saving $25–40/month on energy are cash-flow positive from month one.